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What should I do if an item arrives with a defect?

Have questions?

Contact us by phone on (063) 320-11-37 or take a look at these frequently asked questions. We’ve gathered the most relevant answers to save you time and make things easier.

What should I do if an item arrives with a defect?

If your item arrives with a defect, please contact customer support immediately. You will need to provide photos of the issue for verification. After that, an exchange or refund will be offered.